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Day Care Services

Overview

Daycare services at Sir H.N. Reliance Foundation Hospital and Research Centre are designed for patients requiring advanced medical care and procedures that can be completed within a single day, eliminating the need for overnight stays. With a focus on convenience and efficiency, our dedicated daycare unit is equipped with state-of-the-art facilities and managed by a team of expert medical professionals. Whether for minor surgeries, diagnostic tests, or therapeutic interventions, we ensure a seamless experience with personalised care, minimising disruption to your daily life while maintaining the highest standards of treatment and safety. Our team collaborates closely with patients to provide clear instructions and post-procedure support, ensuring optimal recovery. Every aspect of our service is designed to offer comfort, privacy, and a stress-free healthcare journey.

  • Ambulatory Procedures
  • Chemotherapy
  • Dialysis
The Tower

Sir H.N. Reliance Foundation Hospital and Research Centre offers daycare services in Mumbai and has a dedicated hospital daycare unit equipped with 19 beds for ambulatory care services (daycare treatments, short-stay procedures, and outpatient surgery). The centre has 7 dedicated procedure rooms on the same floor for scopies (endoscopy, lithotripsy, bronchoscopy, and cystoscopy).

Other daycare services provided include Sleep Studies, Brachytherapy, and Infusions (e.g., iron, albumin).

The Tower

The Chemotherapy Unit is located on the 4th floor (South Wing) of the Tower Building. This unit has 11 patient beds and operates from 8 am to 10 pm. The Chemotherapy Unit hosts a satellite pharmacy for compounding infusions; open, private, and isolation bays are also available.

  • Chemotherapy charges
    • Chemotherapy costs vary based on the protocols prescribed by the oncologist. For drug costs and estimates, kindly call on +91-8104983920.
  • Booking an appointment
    • Consult a medical oncologist with a prior appointment.
    • The oncologist will evaluate your reports, prescribe chemotherapy cycles, and request necessary blood work or biopsies.
    • After fulfilling the prerequisites, appointments can be scheduled via phone (+91-8104983920) or by visiting the 4th floor of the Tower Building (Daycare Unit).
  • Requirements for scheduling a chemotherapy appointment:
    • Pre-book your appointment.
    • Get the prescribed blood work done and share the results with the doctor’s team.
    • Arrive on time for treatment on the 4th floor of the Tower Building.
    • Follow post-treatment care as outlined in the discharge summary.

Note: Cashless facility is available for daycare chemotherapy. For details, please refer to the TPA guidelines.

The Tower

The Dialysis Unit is located on the 4th floor (South Wing) of the Tower Building. It operates 24/7 throughout the year. The Dialysis Unit has 14 patient beds with private and isolation bays for added privacy and infection control.

  • Services Provided:
    • Dialysis: Removes excess water, solutes, and toxins from the blood.
    • Sustained Low-efficiency Dialysis (SLED): Renal replacement therapy for critically ill patients with acute kidney injury and hemodynamic instability.
    • Plasma Exchange: Removes antibodies, abnormal proteins, or harmful substances from the blood.
  • Charges: Include the costs of nursing care, dialysis procedure, and one standard meal (excluding the dialyser, blood test, HGT, and consumable costs).
  • Post-operative Care: Strictly follow the prescribed fluid restrictions.
  • Booking an appointment
    • Consult a nephrologist with a prior appointment.
    • Get the prescribed blood work done and discuss the required dialysis sessions with your doctor.
    • Schedule appointments via phone (+91-22-61305054) or by visiting the Dialysis Unit on the 4th floor of the Tower Building.

Note: Cashless facility is available for dialysis. Please refer to the TPA guidelines.

FAQs

  • General
  • Ambulatory Unit
  • Chemotherapy Unit

After submission of the refund form and cancelled cheque at the Billing Desk, the refund will be processed; refund should be reflected in your account within 4–5 working days.

The cost of various infusions depends on the medicine cost and dosage. For an estimate, please contact the Billing Desk with your prescription.

The charges for scopies are variable. Charges and estimates can be provided digitally or in person once the doctor’s prescription is shared.

Gastroscopies: You may consult a gastroenterologist on the 3rd floor of the Tower Building with a prior appointment. The team will assist you in scheduling the procedure.

Bronchoscopies/EBUS: You may consult a pulmonologist or chest physician on the 1st floor of the Heritage Building with a prior appointment. The team will assist you in scheduling the procedure.

Cystoscopies You may consult a urologist on the 3rd floor of the Tower Building (Urology Department).

The time required for a scopy procedure varies depending on the type of procedure being performed. Our team will provide you with more specific details during your consultation.

Whether or not you can take your morning medication before a scopy depends on the specific procedure and instructions provided while confirming the scopy appointment.

Coverage for the procedure depends on the terms of your insurance policy. To check if your procedure is eligible for cashless payment, please contact your insurance provider or visit the hospital’s TPA Desk for assistance.

To apply for cashless, please refer to the TPA guidelines available on our website for detailed instructions. We recommend contacting your insurer in advance to ensure a smooth and timely procedure.

Your biopsy report will be available within 4 working days. You can also access the report conveniently through the RFH app on your phone.

Once your biopsy reports are ready, you may book an appointment to view them by contacting our Contact Centre at 1800221166.

Your primary doctor or their assistant will inform you about the date and time for your follow-up consultation.

You can request a duplicate colour print of your films by paying a fixed charge at the Daycare Ambulatory Billing Desk.

This varies on a case-to-case basis. Please get in touch with the reception staff for more details after the procedure.

Please share your query on rfh.ipbilling@rfhospital.org. We will email you the package breakdown within 24 hours.

We do not provide any discounts as the packages are offered at consolidated rates.

Final TPA approval typically takes around 2 hours from the time the final claim is submitted. However, the TAT may vary for different insurance providers.

Our TPA team works closely with your insurance provider for final approval. Some insurance companies offer a fast-track option, which may speed up the process.

The charges for chemotherapy and immunotherapy vary based on the protocol. A fixed charge of approximately ₹15,000 to ₹20,000 is levied, which includes charges for bed, doctor visit, and chemotherapy administration. However, the cost for the medication is variable.

To know the available appointment slots for chemotherapy, please contact the chemotherapy department directly or call our toll-free number.

Bed allocation depends on availability, and there is no provision to reserve a specific bed.

The duration of chemotherapy varies depending on the protocol. These sessions typically last between 1 to 6 hours, but some may require longer time.

Common side effects will be explained by your primary physician before the infusion. These side effects depend on the drugs used and your body’s response to the given drug. It is important to inform your doctor of any known drug allergies prior to the infusion.

Most health insurance plans cover chemotherapy under their policy, but the amount covered may vary based on your insurance provider and policy. Please check with your insurance company for specific details.

You may consult your oncologist, who may recommend labs tests to assess your condition before starting chemotherapy.

Please bring the following:

  • Photo ID for admission
  • Prescription from your doctor
  • Lab reports.,
  • Details of any ongoing medications
  • Previous medical history
  • Insurance details (if applicable)

One attendant is required to accompany you during admission.

Patient meal is provided as per the scheduled time. The attendants can have meals at the visitors’ cafeteria

You may bring your own food, but you will need a food pass from the hospital dietitian, after consulting with your primary doctor.

Various modes of payment are available. These include cash, card, NEFT, online via website, or over the Billing Desk.

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