Ms. Hiral Sarin currently serves as Head – Medical Mall, Patient Feedback, and Allied Operations at Sir H. N. Reliance Foundation Hospital & Research Centre, Mumbai.
She holds a graduate degree in Applied Nutrition from SNDT University and a Management degree from the prestigious S. P. Jain Institute of Management & Research Centre
With over two decades of progressive leadership experience in the healthcare industry, She is an advocate for digital transformation in healthcare, championing technology-led improvements in access, experience, and continuity of care.
Her work spans across designing and implementing discharge pathways, feedback loops, outpatient services, and allied health programs — all aimed at delivering high-quality, patient-centred care. With prior experience at Jaslok, Nanavati, Asian Heart, and Raheja Hospital, she brings a deep understanding of hospital systems and patient service transformation.
Her core areas of expertise and passion include Healthcare Operations, Patient Experience, and Healthcare IT & Strategy.